Who should attend?
Aimed at all new sales people, or anybody in your organisation who has direct customer contact. Remember….” everybody lives by selling something”. The course is Ideal for sales people calling on customers, or shop staff.
Course Objectives:
- Pre assessment role play (1/1)
- Role of a professional sales person
- Sales process (The funnel technique)
- Planning & setting objectives for effect & efficiency.
- Use of appropriate questions to understand customer needs
- Selling Benefits not Features
- Handling objections and customer responses
- Buying signals
- Closing the sale
- Your personnel product sale (1/1)
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