Who should attend?

All managers, team leaders, from any discipline, to put into practice the theory and principles of leadership. The techniques can also be useful in strategic sales roles e.g .Key Accounts Managers.

Course objectives

• Skills of manager/leaders
• Understanding your own leadership style
• Defining performance in behavioural terms
• Determine & analyse reasons behind performance discrepancy
• Leadership in management
• Principles of “one minute manager” in practice
• Understanding why people “behave” the way they do
• Using feedback to improve performance issues
• Balancing consequences(or balancing solutions)
• Development levels of your team
• Real life action plan