Who should attend?

All sales professionals, business managers who have the basics, but want to achieve even greater sales results and earn even more bonuses. It’s a great opportunity to refresh, learn and practice new techniques in a “safe environment”.

Ideal for companies who want to implement a sales culture and share best practice or break old habits and challenge conventional thinking “I’ve always done that!”

Course objectives

• Call opening strategy
• Consultative selling. What type of seller are you? Long term ally, business consultant or strategic orchestrator?
• Psychology, what motivates people to buy?
• Improved probing techniques.
• Selling relevant advantages and benefits, linked to the reasons an individual buys.
• Understand the real need. i.e. the need behind the need.
• Supporting the need.
• Using visual aids for maximum effect
• Handling objections and overcoming customer perceived disinterest
• Never give up. Techniques to explore opportunities
• More closing techniques
• The next step.. going the extra mile.