Course Outline | Business Management
Impact and Influencing
This workshop covers the principles of influencing people and making the most impact, as a business person, salesperson or manager.
The workshop will quip individuals with the skills and knowledge to effectively persuade, motivate, and lead others, ultimately enhancing their ability to achieve desired outcomes in various situations. It will focus on developing self-awareness, communication skills, and strategies for building relationships and managing conflict.
Summary

Details:

Objectives
Key objectives:
To equip individuals with the skills and knowledge to effectively persuade, motivate, and lead others, ultimately enhancing their ability to achieve desired outcomes in various situations.
With focus on developing self-awareness, communication skills, and strategies for building relationships and managing conflict.
All participants leave with a personalised workbook.

Duration & Attendees
2 DAYS
WHO SHOULD ATTEND?
Aimed at all people leaders who want to inspire others to get the best out of them and
achieve outcomes
All participants will leave with a workbook for future reference

Agenda
3 Weeks of pre-work required before the workshop!
• Introductions
• Leader or manager?
• Preferred communication style – pre-course work
• Understand the 4 CAFE communications styles
• What’s my style? (using pre-coursework)
• What’s the style of my team members?
• Motivating others using their preferred communication style
• Setting SMART Goals for individuals
• Understanding your Leadership style (pre-course work with 360 degree feedback &
reports)
• Matching leadership styles to “individuals' Growth levels”
• Behaviour and non-behaviour
• How to manage poor performance
• Feedback
• Reinforcement techniques
• Consequences of doing or not doing
• Understanding & using the Leadership styles model “SLTI”
• Individual development
• Feedback models and use
• Putting it all together
PERSONAL ACTION PLAN
All courses and workshops with Vital Spark Consultants require some pre-work and overnight activities. Candidates will all be provided with a WorkBook and Personal Action Plans. Once Action Plans are completed, an Attendance Certificate will be provided on completion of Action Plans in association with their team leader.
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