FAQs...
Here you can find out how we work
with YOU!
In this area, we answer our clients' most frequently asked questions.
From how long we need to prepare a course, to whether we provide a certificate of attendance. If you have any further questions, please CONTACT US
What would you like to know?
Do you deliver face-to-face training?
Yes, we provide classroom training, the benefits of classroom training are the ability to share knowledge and real-life experiences and create “best practice” solutions for you and your team.
Do you deliver online training?
Yes, we can provide online training, the benefits of online training are the time saving therefore cost effective for you.
How many people can I have on a training course?
We provide training for individuals and groups. Contact us and we will find a way to make training work for you and your team.
Can I book a training course for one person
Yes, we can deliver classroom and online training for individuals.
Will I get a training certificate?
Yes, we issue a training completion certificate for all training courses, which is sent electronically.
Will I get a training manual?
Yes, we supply training workbooks with our training courses. Workbooks will contain the work from the training course and are yours to record and manual of your training course.
Can you create a training course for specific training needs?
Yes, we work in collaboration with you to identify your specific training requirements and tailor our training course(s) to match your training objectives.
Is the training interactive?
Yes, all our training courses are interactive and require full participation in exercises, role plays and discussions.
Where do you hold training courses?
We come to you; the majority of our classroom training courses are held at a destination of your choice and in many cases training is delivered at customer locations.
How do we pay?
Once booked we ask for a 25% deposit and ask you to sign some simple Terms & Conditions. The final payment is due withing 15 days of delivery
What is a normal course day?
9am- 5pm with lunch and aim to have breaks every 90 minutes.
What are the costs?
All our course fees depend on; location, numbers of delegates and total days of training and numbers of trainers required per workshop- please ask us here.
Do you book the training venue?
As most courses are at the HQ of our clients or central to client's team needs. We ask you to kindly arrange the training venue and associated accommodation and subsistence for participants and trainers please.
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